Terms and conditions
Version 2.1 | 17-08-2025
1. Definitions
1.1 DishCheck: the software provider, located at Lage Frontweg 3, 6219 PC Maastricht, registered with the Chamber of Commerce under number 87824493.
1.2 Customer: the natural person or legal entity that purchases DishCheck's services, as described in the agreement.
1.3 Software: the program or application provided by DishCheck for managing restaurant reservations.
1.4 Services: the services offered by DishCheck, including the development, maintenance, and support of the reservation software.
1.5 Agreement: the written or electronic agreement between DishCheck and the Customer.
2. Applicability
2.1 These General Terms and Conditions apply to all offers, agreements, and services provided by DishCheck, unless expressly agreed otherwise in writing. 2.2 By entering into an agreement or accepting an offer from DishCheck, the Customer accepts these General Terms and Conditions.
3. Services
3.1 DishCheck offers reservation software that allows restaurants to automate the communication and processing of reservations. The software is available at www.dishcheck.nl.
3.2 The Customer is responsible for the correct use of the software and compliance with applicable laws and regulations, including those regarding the processing of personal data. 3.3 DishCheck develops software specifically for the hospitality sector. The software provides an online environment in which restaurateurs can offer their guests a clear and user-friendly portal for submitting menu choices and relevant information.
4. Payment
4.1 Payment for DishCheck's services must be made within thirty (30) days of the invoice date. 4.2 Payment must be made to the bank account number stated on the DishCheck invoice. In the event of late payment, DishCheck is entitled to charge statutory interest. 4.3 DishCheck reserves the right to suspend services or block access to the Software in the event of non-payment.
5. Liability
5.1 DishCheck is not liable for damages resulting from the malfunctioning or incorrect functioning of the Software, unless there is gross negligence or intent on the part of DishCheck.
5.2 DishCheck is not responsible for the content of data the Customer enters into the Software, nor for the processing of reservations. The Customer is solely responsible for this.
5.3 DishCheck is not liable for the failure to receive emails sent through the Software, unless this is the result of a demonstrable malfunction in DishCheck's systems.
5.4 DishCheck is not liable for Software downtime or its consequences if this is caused by circumstances beyond its control, such as malfunctions at external providers, force majeure, or the technical infrastructure of third parties.
5.5 The Customer is at all times responsible for the accuracy of the data and menus they provide.
5.6 The Customer is responsible for verifying receipt of emails from guests or from DishCheck.
5.7 The Customer must inform DishCheck promptly if a service is not functioning properly, so that DishCheck can investigate and resolve the issue as quickly as possible.
5.8 If DishCheck is held liable for Software downtime, any compensation will be limited to an amount proportional to the duration of the downtime, calculated based on the subscription price.
6. Intellectual Property and Use
6.1 All intellectual property rights relating to the Software, including copyrights, trademarks, and models, remain at all times with DishCheck or its licensors.
6.2 The Customer obtains a non-exclusive, non-transferable right to use the Software, exclusively for the duration of the agreement and under the terms and conditions set forth therein.
6.3 The Customer is not permitted to copy, modify, decompile, or reverse engineer the Software, unless legally permitted.
6.4 The use of the DishCheck Software and/or portal is limited to one (1) location per subscription. The Customer is not permitted to use the Software and/or portal under a single subscription for multiple locations and/or restaurants. If DishCheck determines that the Customer is in violation of this provision, DishCheck is entitled to immediately suspend or terminate the service and/or block access to the stored data, without prejudice to
7. Confidentiality
7.1 Both parties are obligated to maintain confidentiality of all confidential information they receive from each other, unless this information is already public.
7.2 This confidentiality obligation applies both during and after termination of the agreement.
8. Duration and Termination
8.1 The agreement is entered into for a fixed or indefinite period, as agreed in writing, and can be terminated by either party with thirty (30) days' notice.
8.2 DishCheck has the right to terminate the agreement without notice in the event of non-payment or serious misuse of the Software.
8.3 Unless otherwise agreed in writing, the agreement is entered into for a period of twelve (12) months. The subscription will only be renewed if the Customer confirms this in a timely manner and in accordance with the instructions in the renewal email sent by DishCheck.
8.4 The Customer is responsible for renewing the subscription on time. If the Customer fails to do so, DishCheck reserves the right to discontinue the service, block the account, and delete the associated data.
9. Force Majeure
9.1 DishCheck is not liable for delays or damages resulting from force majeure, including but not limited to: internet connection disruptions, natural disasters, pandemics, government measures, or strikes.
10. Applicable Law and Disputes
10.1 These Terms and Conditions are exclusively governed by Dutch law. 10.2 All disputes arising from or related to the agreement will be submitted to the competent court in Maastricht, unless mandatory legal provisions prescribe a different court.
11. Contact Details
DishCheck
Lage Frontweg 3
6219 PC Maastricht
Website: www.dishcheck.nl
Email: info@dishcheck.nl